1. Patient Care & Confidentiality
Brook Specialty Pharmacy adheres strictly to HIPAA privacy regulations and New York State Board of Pharmacy guidelines. All health information, medication records, and clinical consultation data remain confidential and encrypted.
2. Prescription Dispensing & Delivery
Our pharmacists verify every prescription with your prescriber, confirm remaining refills, and ensure proper dosing and clinical safety before shipment or pickup. Free doorstep deliveries are packed in tamper-evident, temperature-monitored containers.
3. Questions or Inquiries
If you have any questions regarding your patient rights, accessibility options, or terms of service, please contact our privacy coordinator directly at +1 718-292-1310 or email [email protected].