Brook Specialty Pharmacy ("we," "our," or "us"), located at 700 Brook Ave, Bronx, NY 10455, is committed to safeguarding the privacy and confidentiality of your personal and health information. This Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information.

As a licensed healthcare provider, we are legally required under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) to maintain the privacy of your Protected Health Information (PHI).

Our Privacy Pledge

We will never sell, rent, or trade your personal contact information or health records to third-party marketing companies under any circumstances.

To provide clinical care, dispense prescriptions safely, and coordinate insurance coverage, we collect essential categories of information:

• Personal Identifiers: Name, date of birth, mailing address, delivery address, telephone number, and email.
• Protected Health Information (PHI): Prescriptions, dosages, prescribing physician details, medication history, and drug allergies.
• Insurance & Billing Data: Health plan provider, member ID, group number, copay relief data, and payment details.

We use your Protected Health Information strictly for clinical treatment, payment processing, and healthcare operations:

• Treatment: Dispensing medications, checking for potential drug interactions, and consulting with your physicians.
• Payment: Submitting insurance claims to Medicare, Medicaid, or private payers for medication reimbursement.
• Patient Notifications: Sending automated refill reminders, dosage guides, and doorstep delivery updates.

Your medical information is only shared under authorized clinical protocols or as required by state and federal regulations:

• Care Providers: Your doctors, hospital care teams, specialist clinics, and prior dispensing pharmacies.
• Business Associates: Encrypted dispensing software systems and secure cold-chain delivery couriers bound by HIPAA BAAs.
• Legal Requirements: Compliance with court orders, regulatory health oversight, or FDA safety alerts.

Brook Specialty Pharmacy employs advanced technical, physical, and administrative safeguards to protect your records from unauthorized access, loss, or misuse.

All online forms (such as prescription transfer requests) utilize 256-bit SSL encryption. Digital data is stored on secure, HIPAA-compliant servers with strict role-based access controls restricted only to authorized healthcare staff.

As a patient of Brook Specialty Pharmacy, federal HIPAA regulations grant you comprehensive rights over your health records:

• Inspect & Copy: Request paper or electronic copies of your medication records.
• Amend Records: Request corrections to pharmacy records if any information is inaccurate.
• Confidential Comms: Choose your preferred phone numbers, email, or mailing address for communications.
• Paper Copy: Request a physical printed copy of this Notice of Privacy Practices at any time.

If you have questions regarding this Privacy Policy, wish to exercise any of your patient rights, or have privacy inquiries, please reach out directly: